Joanne Hinds was recommended to me by another APBT trainer. She has been extremely helpful to us, and definitely deserves a 5***** review. We live too far away for visits, but her email advice has been really useful. We have a 14 year-old African Grey parrot who suddenly started plucking her feathers, and chewing her feet – really badly, until bleeding. Vets have been involved, and it’s still not clear what the exact cause has been. The bird has had to wear a large collar for some months to prevent her plucking, and allow her feathers to grow back. Joanne took a very detailed history, and has had some very good suggestions as to how to entertain the bird while less mobile than usual because of the collar. She also suggested behavioural changes which might help in general, with regard to: cage position, how to keep her occupied with effective use of, and ideas for new, toys, food-foraging rather than just offering food in bowls, and teaching her useful new commands. We are not out of the woods yet, but the bird’s collar comes off in about 10 days, and we have great hopes. We have been very impressed with Joanne’s broad knowledge of animal psychology.